Only pay for what you use.
Flexible pricing that scales up and down with your actual conversation volume.
How It Works
Simple three-step process to get started with usage-based pricing.
Connect Your Channels
Add the AI chat widget to your website, connect your phone line, or set up email forwarding. Set up takes less than 7 days.
AI Handles Conversations
The AI responds to customer inquiries instantly, 24/7, in any language. It captures leads, answers questions, and routes complex issues to your team.
Monthly Billing
You only pay for conversations actually handled. Get a detailed invoice at the end of each month showing exactly what you paid for.
Transparent Pricing
Pay only for what you use, with volume discounts built in.
Starter Volume
€0.45per conversation
For 0-500 conversations / month. Perfect for testing the waters.
Growth Volume
€0.35per conversation
For 500-2,000 conversations / month. Volume discount applied automatically.
High Volume
Customenterprise rates
For 2,000+ conversations / month. Get a custom quote with the best rates.
Subscription vs. Pay-as-you-use
Not sure which model is right for you? Here’s a quick comparison.
| Subscription | Pay As You Use | |
|---|---|---|
| Best for | Steady, predictable volume | Variable or seasonal volume |
| Cost predictability | ✓ Fixed monthly cost | Varies with usage |
| Per-conversation rate | ✓ Lower effective rate | Higher per unit |
| Minimum commitment | Monthly minimum | ✓ No minimum |
| Scaling | Upgrade when needed | ✓ Auto-scales with demand |
| All features | ✓ | ✓ |
| Good for testing | Pilot program | ✓ Start small |
| Seasonal businesses | Maybe | ✓ Perfect fit |
When to Choose PAYG
Usage-based pricing works best for businesses with variable demand.
Seasonal Businesses
Tourism, hospitality, retail — businesses that have busy seasons and quiet periods. Pay more when you’re busy, less when you’re not.
Testing Phase
Just starting with AI customer service? Start with PAYG to prove the ROI before committing to a monthly plan.
Fluctuating Demand
Marketing campaigns, product launches, or unpredictable inquiry volume. PAYG flexes with your business needs.
Frequently Asked Questions
Answers to common questions about usage-based pricing.
What counts as a “conversation”?
A conversation is a single customer interaction session — from first message to resolution. If the same customer comes back the next day with a new question, that’s a new conversation.
Can I switch between PAYG and subscription?
Yes, you can switch billing models at any time. Just let us know and we’ll adjust your plan at the start of the next billing cycle.
Is there a minimum charge?
No minimums, no base fees. If you have zero conversations in a month, you pay zero. We do have a small one-time setup fee for new accounts.
How do volume discounts work?
Volume discounts are applied automatically based on your total monthly conversations. The more you use, the lower your per-conversation rate.
Can I set a monthly spending cap?
Absolutely. Set a maximum monthly budget and we’ll notify you when you’re approaching it. You decide what happens when the cap is reached.
What if I’m not sure which model to choose?
Start with our pilot program! You’ll get real data on your conversation volume, which makes it easy to choose the right pricing model afterwards.
Want flexible pricing for your business?
Start with our pilot program to test the waters before committing.
Apply for Pilot